Free Delivery Over $50



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Free standard shipping on orders over $50
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
This aftermarket transmitter replaces the N16348 remote used by Smart Openers equipment, covering the Smart Lifter, Smart Roller Disc, Smart Lifter NANO and Smart Roller NANO openers. If one of those units drives your garage door or gate and the original handset has failed or walked off with a lost set of keys, this compatible unit codes onto the same receiver. The product you receive is the aftermarket remote indicated by the arrows in the listing photo, so what arrives matches what is pictured on the right. Smart Openers gear is widespread on Australian roller shutters and garage doors, yet spare transmitters can be surprisingly hard to track down through general retailers.
Security-wise the transmitter uses hopping code with more than 4.29 billion random code combinations, meaning the signal changes with each press and cannot be captured and replayed to open your door. Transmission runs on 433.22 MHz, slightly offset from the common garage frequency, which is a detail worth noting when comparing remotes. Four buttons give room for multiple doors or functions from one unit, and the package is complete out of the bag: the compatible remote, a 12V 27A battery already accounted for, and a keyring. That offset frequency is also why generic cloning fobs will not stand in for this system, making a purpose-built compatible transmitter the practical route.
Few Australian homes run a single automation brand across every door, which is why the related range matters. Roller door owners with Doorworks motors can grab the Doorworks DC800N DC1200N garage remote two-pack, Superlift users are served by the Superlift Slimfit N3588 SDO10 RDO-3A remote, and older Merlin-driven doors pair with the Merlin M802 blue remote for Prolift 230T 430R. Matching the opener brand and model keeps programming simple and avoids frequency mismatches. Confirming the opener brand and model before ordering remains the golden rule, as receivers only ever learn transmitters speaking their own protocol.
Smart Openers parts are not something the local hardware shop carries, but as an Australian-based business specialising in replacement remotes and key fobs, The Remote Factory keeps this N16348 compatible unit in stock and dispatches all items within 24 hours. Standard delivery reaches Australian buyers in one to five working days and New Zealand in two to eight. Visa, Mastercard, American Express, PayPal, Shop Pay and Apple Pay are all welcome at checkout, and a 30-day return policy applies, with questions handled at contact@theremotefactory.com.au. Niche parts handled this smoothly are exactly why specialist stores still earn their keep.
It is compatible with Smart Openers systems: the Smart Lifter, Smart Roller Disc, Smart Lifter NANO and Smart Roller NANO. If your garage door or gate motor is one of those models, this aftermarket transmitter can be coded to its receiver as a replacement for, or an addition to, the original N16348 remote supplied with the system.
It is an aftermarket compatible remote, the unit indicated by the arrows on the right of the product picture. It is built to work with the listed Smart Openers receivers using the same hopping code approach as the original, with over 4.29 billion random code combinations, and it comes with a battery and keyring included in the package.
The transmitter operates on 433.22 MHz, a slightly different frequency from the 433.92 MHz used by many other garage brands, and it is matched to Smart Openers receivers. It has four buttons for multi-door or multi-function control and uses hopping code, so the transmitted signal changes on every press for security against code copying.
Yes, the package includes a 12V 27A battery along with the compatible remote and a keyring, so it is ready to code to your opener on arrival with nothing extra to buy. Once programmed to your Smart Lifter or Roller Disc receiver, it can go straight onto the keys and into daily service.
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