Free Delivery Over $50


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Free standard shipping on orders over $50
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Kogan TVs shipped with a few different remote designs over the years, and the golden rule with this replacement is visual: it only works with remotes of the same appearance, so compare the product photo with your original before ordering. Get that right and the rest is effortless, as there is no programming step whatsoever. Load new batteries, which are not included, and the handset drives the TV immediately. That covers the common scenarios of a remote lost in a house move, chewed by the dog or simply worn flat after years of channel surfing. Kogan sold its televisions direct online, so there is no retail counter to walk up to for spares, and this listing fills that gap for Australian owners.
The headline models are the KALED55XXXZD, KALED19DVDZB and KALED24DVDZC, but the list runs much deeper. It includes the KALED48XXXZB and KALED48XXXZA, the KALED40QF7000DZA, the KALED43UHDNSZA, and the KALED40XXXZD, KALED40XXXZB and KALED40XXXZC. Smart sets such as the KALED32SMTZC and KALED49SMTZA are covered, as are the KALED65XXXZA, KALED50XXXZB, KALED55XXXZC and KALED55XXZA, plus DVD-combo units like the KALED32DVDZD, KALED16DVDZA, KALED24DVDZD and KALED32DCDZC. Smaller bedroom sets including the KALED19XXXZC and KALED24XXXZC round out the range. The sticker on the rear panel is the definitive reference, as Kogan's codes are too similar to trust from memory, so photograph it while you are behind the TV.
Odds are the Kogan is not the only screen in the house missing its controller. Soniq owners can add the SONIQ QT1E remote for E43V15C E40V16A models, and anyone with an older DSE panel in the garage or caravan can grab the Dick Smith DSE LCD LED TV remote. Streaming boxes are covered too, with a Roku Telstra TV remote with Netflix button available for Telstra TV units in the same checkout. The listing equally suits owners whose original still works but who want a second handset for the bedroom end of the couch.
Kogan sets sold in big numbers across Australia, and The Remote Factory, an Australian-based store specialising in replacement remotes and key fobs, keeps this KALED-compatible handset in stock accordingly. All items are dispatched within 24 hours, arriving by standard delivery in 1 to 5 working days within Australia or 2 to 8 working days in New Zealand. Cards accepted include Visa, Mastercard, American Express, PayPal, Shop Pay and Apple Pay. If the remote does not match your TV's original, the 30-day return policy applies, and a photo of your old handset sent to contact@theremotefactory.com.au gets a definitive compatibility answer first.
Two checks settle it. First, find your TV's model number on the rear sticker and confirm it appears on the compatibility list, which includes sets like the KALED55XXXZD, KALED19DVDZB, KALED24DVDZC and KALED48XXXZB. Second, compare the remote's appearance with your original, because this replacement only works where the two look the same. If both match, it will operate your TV.
No. There is no program sequence, code entry or pairing involved. Fit fresh batteries and the remote controls the TV straight away, since it transmits the same commands as the original Kogan handset. Batteries are not included in the package. If the TV does not respond, verify your model is on the list and that the battery contacts are clean and correctly oriented.
Several DVD-combo models are on the list, including the KALED19DVDZB, KALED24DVDZC, KALED32DVDZD, KALED16DVDZA, KALED24DVDZD and KALED32DCDZC. The remote carries the controls these combo units use. As always, confirm your exact model number from the sticker on the back of the television, and check the remote's appearance against your original before placing the order.
The store accepts Visa, Mastercard, American Express, PayPal, Shop Pay and Apple Pay. Orders are dispatched within 24 hours from Australia, with standard delivery of 1 to 5 working days domestically and 2 to 8 working days to New Zealand. A 30-day return policy applies, and contact@theremotefactory.com.au handles any compatibility or delivery questions along the way.
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