Free Delivery Over $50




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Free standard shipping on orders over $50
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Rather than serving one television, this handset substitutes for a whole cluster of Samsung remote part numbers used on LED 4K UHD smart screens. Listed codes are BN59-01259B, BN59-01260A and BN59-01270A, together with 01290A0, 1292A and 01274A. Samsung shared remote designs across many screen sizes within a generation, so one replacement unit like this restores control to a wide range of sets. Flip your faulty remote over, find the code on its label and compare it with that list to confirm the match. Shared designs were a deliberate Samsung strategy, keeping manufacturing simple while the televisions themselves changed panel sizes and features each year.
Infrared is the connection type here, which works in your favour: an IR handset never needs enrolling with the television, so there is no setup or programming of any kind. Slide in a pair of batteries, sold separately from the remote itself, and the smart hub, volume, source and channel controls respond on the first press. The box contains a single remote control. At this price point many households order one for the main screen and a second for the rumpus room set sharing the same remote code. That zero-configuration behaviour also makes the handset immune to the software updates that occasionally break app-based control methods.
When the label on your original shows a different number, there is almost certainly a dedicated listing for it. NU7170-era screens use the Samsung BN59-01303A remote for UE40NU7170 smart TVs, older plasma and LCD generations lean on the Samsung BN59-00863A BN5900863A smart LCD OLED remote, and anyone wanting voice control on a recent QLED can step up to the Samsung BN59-01357A voice remote replacement. Three different eras, three different handsets, one storefront. The store's Samsung section is organised around these part codes precisely because screen model numbers alone rarely identify the right handset.
Being an Australian-based outfit that specialises purely in replacement remotes and key fobs, The Remote Factory treats a part like this Samsung 4K UHD replacement as everyday inventory. That translates into dispatch within 24 hours on all items and standard delivery of one to five working days nationally, or two to eight for New Zealand neighbours. Whichever of Visa, Mastercard, American Express, PayPal, Shop Pay or Apple Pay you prefer is accepted. A 30-day return policy covers wrong guesses, and contact@theremotefactory.com.au is the address for pre-purchase compatibility checks. It is the kind of low-effort fix that makes the evening routine feel ordinary again.
The compatibility list names Samsung remote codes BN59-01259B, BN59-01260A, BN59-01270A, 01290A0, 1292A and 01274A, all used across Samsung LED 4K UHD smart televisions. Because Samsung reused remote designs widely, matching the code from your original handset's label against this list is the most accurate way to confirm it suits your screen.
None whatsoever. The connection type is infrared, the same as the factory handset, so the television accepts its commands immediately without pairing, code entry or menu configuration. Load batteries and it is working. Note the package includes the remote control only, so a pair of cells needs to be on hand when it arrives.
Yes, on compatible sets the layout mirrors the original remote, so smart hub access, source switching, channel and volume control and menu navigation all function as before. Nothing is remapped or approximated the way it can be on generic universal handsets, which means no relearning for the household and no missing functions during daily use.
Every order is dispatched within 24 hours, and standard shipping typically arrives within one to five working days around Australia or two to eight working days in New Zealand. If the part number proves wrong for your television, the 30-day return policy applies; contact@theremotefactory.com.au handles returns and can suggest the correct code before you reorder.
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